Very professional service. Polite, respectful and responsive customer service! Knowledgeable and prompt service.
As a licensed Building Contractor from downstate for over 30 years, I have some pretty high standards. I retired to northern Michigan 13 years ago and have struggled to find competent contractors to help with my residential trade needs in my own home. I will tell you that my experience with Sheren Plumbing, Heating and Cooling as a consumer with needs in in all of these areas have exceeded my expectations. Lead by Service Manager Devon Lakvold, my experience with his well trained, well mannered team of skilled trade professionals has been an absolute pleasure and has proven to be extremely rewarding. They are now my 1st call and I highly recommend them to anyone with needs in their areas of expertise.
I would recommend Sheren to ANYONE because their prices are the best in the area and their friendly installers did quick, clean, professional work with my new Carrier furnace and ductwork. Scott at the Petoskey branch was able to work with my budget, find the perfect solution, and got workers in my home in a matter of days, not weeks. I couldn't be happier with the results and will be sticking with Sheren for all my future heating and cooling needs!
Always come through for our clients opening their summer places
My auntie is a senior who lives alone and Jamie took the time to explain everything and made sure she understood and treated her like it was his family. It's comforting knowing he cared. Will definitely be recommending to family and friends. We appreciate you Jamie.
Sheren Plumbing, Heating, and Cooling is an outstanding business. After being referred to Sheren by a DTE service tech at 7:30 p.m. last night, I was able to talk to a knowledgeable, patient employee within minutes. He coordinated with the DTE employee and let me know what steps needed to be taken to start the process of replacing my furnace. A company representative was on my doorstep at 8 a.m. this morning to take measurements and discuss the situation. Within an hour, I had received a comprehensive, competitive quote, and an hour after that, two efficient, polite, professional installers were in my driveway ready to install my new furnace. This is remarkable enough, but the fact that it is three days before Christmas and hours before what is forecasted to be the biggest blizzard in years makes it nearly unbelievable.I cannot thank Sheren Plumbing, Heating, and Cooling enough for their fantastic customer service. They came through with a quality product, great customer service, and excellent pricing. I cannot recommend them enough!
They did emergency service for me the weekend before Thanksgiving. Normal rates were $108/hr and emergency were $216/hr. Tech was fast and efficient- will be using them for all my plumbing and heating needs.
Great to work with!
Free estimate, they came out within days from when I called, the representative was friendly and efficient and got my furnace working by checking a few things and finding a minor repair that was needed when I thought we were gonna have to replace it unexpectedly. Now I can save up and I have an idea of how much I will need. Thank you Sheren P&H, we will be contacting you soon for the replacement!!!
Sheren was a lifesaver for my mother-law They fixed a new faucet and a repair on the air conditioner during a very hot spell. All the staff went out of their way to help us out.
They were able to get to me the same day I called. The man that came to house, Steve was early and nice. I’ll definitely call this place next time first!
Great Hvac company and greatProducts.
Sheren has a beautiful building right next to Dave kring. They have amazing customer service 👌🏻
Sheren Plumbing & Heating did fantastic work for us. They were very responsive as well, and set expectations up front. We had them out to relocate a washer and dryer, install a utility sink and pump, fix a shower / piping, install a new shower head, and service our water heater. Given the amount of work to do, I was surprised when only one technician showed up, but he proactively called in more help in order to get it all done in one day. I appreciate that the technician helped us understand what pump we needed to buy an allowed us to go get it while he was working on other things. As they left, the technician told me something broke while they were installing it, and they'd have to make a return visit. They followed up to schedule the visit the next day, without me having to call them. Finally, following that visit, there was a different technician that came out to do the fix. There was a miscommunication about it being a fix vs a repair we requested. I called, and Brandon immediately straightened it out, though I know he and others there were very busy. Angie, answering the phones, was also very helpful, and the technicians were prompt, courteous, informative and skilled. Appreciate the work you all did!
Great service. The team went above and beyond what we needed, even going so far as to help us move a tempoy AC unit (that wasn't needed after the repair they did) into a spare room.
Used to work with them they were great don't know much of them now but do recommend them
5⭐️ review. Great service. Fair price. On time. Thanks to Sharon in the office for helping me and thank you to the owner for the next day call back to understand what happened to my furnace and how to fix it. Special thanks to all the “on call” professionals that helped keep us warm when the furnace was acting up. Much gratitude!
Great experience with this company. We are so glad to know had we have a dependable company to take care of our HVAC/plumbing needs! Thank you!!!
For the second time almost a year to date we have had furnace issues during a blizzard. Dave has been our guy on call both times. He is awesome! I will be upgrading my A.C. and furnace this summer, and will be using Sheren!
its unclogged and really drains well now. very satisfied.
They came out quickly to repair my home furnace. The repair tech was professional and the price was very fair. I will happily call them again. Thanks!
Excellent service by John. Very professional and efficient. The office staff is the same. If you need a plumbing and heating company these are the people you want. You won't be disappointed.
Had two minor plumbing issues; they showed up when they said they were going to and were very efficient. We had a minor issue afterward (not of their own fault) and they came back quickly and corrected the problem. Would definitely use again!
Sandra I have no I.
Very detail and have not had a problem since using their services.